Refund policy

Within 60 days of your first payment you can ask for a refund for any reason at all, including no reason. We do not ask you to justify it and we do not run a retention script at you.

Email support@wareaudit.com from the address on the account, or call +998 90 167 66 72. Include the invoice number from your receipt if you have it. There is no form to fill in.

We reply within one business day. Once approved, Paddle.com Market Ltd returns the money to the original payment method, normally within five to ten business days depending on your bank.

Cancelling stops the next renewal. If a renewal charge catches you by surprise, tell us within 60 days and we will refund it: an unwanted renewal is not a sale we want to keep.

On annual plans that you cancel mid term, we refund the unused whole months beyond the 60 day window, calculated from the end of the month in which you cancel.

Subscribe within 30 days of paying for a single audit and we take its price off your first subscription payment, up to the amount of that payment. The credit is used once, on one subscription, and is not paid out in cash. The checkout shows it before you pay.

If the audit is refunded before the credit is used, the credit is withdrawn. Once the credit is used, the audit becomes part of your first subscription payment, and a refund of that payment under this policy includes it.

We do not refund an account suspended for breaking the terms of service, or repeated purchases made to have the same period audited and refunded more than once.