Guides to 3PL invoices.
How fulfillment billing is put together, where it goes wrong, and what a claim has to look like to get credited. Written from invoices, not from a keyword list.
ShipBob5 min read
How to audit a ShipBob invoice, line by line
A ShipBob invoice is a flat list of fee lines with no subtotals by activity. Here is how to pull it, sort it, and check the eight places errors hide.
Billing errors4 min read
The seven 3PL billing errors that show up most often
Duplicates, creeping surcharges, rates above the quote, missing credits, storage over inventory, and peak fees off-window. With the check for each.
Storage4 min read
3PL storage fees: how they are calculated and where they go wrong
Bin, shelf, and pallet storage are billed on recorded occupancy, not on what is in the building. That gap is where storage overbilling lives.
Disputes3 min read
How to dispute a 3PL invoice, with a template that works
A claim that gets credited cites line ids, closes the arithmetic, and asks for a credit, not a refund. Structure, template, timing, handling a refusal.
Peak season3 min read
What a 3PL peak season surcharge should and should not cover
Peak surcharges are legitimate, bounded, and easy to bill wrong. The three things to fix in the contract, and the four checks to run on every peak invoice.
Comparison3 min read
ShipBob and ShipHero billing: what is different on the invoice
Two different billing models produce two different invoices and two different failure modes. What to check on each, and how to compare them on the same basis.